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Purposes for which Inferior Data is Currently Used
- Retail site selection
- Transportation planning
- Profiling attendees at a mall or sporting event
- Monitoring audience for billboards(?)
New Uses for a New Type of Data
Putting clothes on the naked track
Because each track is anonymous, you can't use that data to target
that single, specific person. However, you can use tracks to generalize
about behavior of people from given neighborhoods. And, once you
tie behavior to neighborhoods, you can use that info to target
direct mail.
Getting a Handle on the Competition
As part of CRM,
retailers use customer data to map the residences of their customers.
This is guarded, proprietary information. But, with tracks, you
can get a pretty good handle on the neighborhoods (and demographics)
of those visiting your competitor's stores. This is not be as
good as data on folks who actually made purchases there, but it
is very useful for site selection, mailing, and targeted advertising.
Bootstrapping to demographics
In areas where detailed demographics are not available,
tracks can be used to develop them. For example, folks shopping
at high-end stores typically come from high-end neighborhoods.
Knowing where people are going
If you have demographically-keyed data on patterns in
human movements, and you know where a given person is, then you
can take a pretty good guess about where that person is going.
So, if a subscriber has signed up for mobile Web, you could serve
them an ad for the sale at the Nieman Marcus at the mall to which
they are likely en route.
Identifying the shortcut
Everyone has their shortcuts. And tracks might reveal
alternative, nonobvious routes which would make great (underpriced)
retail or billboard locations.
Seeing paths shoppers take through a store
Would require a high sampling frequency and additional
technology (e.g. a WiFi network in the store).
Privacy in LBS
Thus far, the focus has been on gathering data. But the ability
of a given device to locate itself suggests that this information
can be used to provide services to the person carrying the device.
For example, many such Location
Based Service (LBS) inform the person carrying the device
when a preidentified friend is nearby.
Although LBS applications rely on information on the user's whereabouts,
there is a concern with privacy protection in LBS. So, for example,
Yahoo's Fire Eagle and
Google's Latitude
allows users to control the level of location detail revealed
to various parties.
Notably, the method presented here might have a role there, as
people may be more willing to share information on their location
when they are in a public place. So, for example, a service using
this method could offer choices more refined than Fire Eagle or
Latitude's "show my exact location,"show my city only",
and "show nothing."
Location and Web Search
As discussed, Google took some heat for retaining search records
with IP addresses. While that issue may have passed, there would
almost certainly be some backlash if any search engine added to
IP logs, information on the location of the mobile device requesting
the search; in addition to being intrusive in themselves, the
location records would make it possible to identify the person
carrying the mobile device, and to link that identity with the
heretofore anonymous search record. However, the privacy problem
inherent in location data would be considerably diminished if
the location information were anonymized in real time.
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